FAQs | Empire of the Gods

✈ Free shipping on all US orders


How long does delivery take?
Please allow 12-25 business days (average) for the items to arrive.
If your order hasn’t arrived in the estimated delivery times, please contact our support team at sales@empireofthegods.com or leave a message on the online chat.
**Please note that due the COVID-19 pandemic there might be some unexpected delays.
Do you deliver products internationally?
Empire of the Gods ships products worldwide every day. Shipping is available for most countries around the world.
Where do you ship the products from?
Today, we no longer ship from our local shop in Germany to maintain a fair shipping price to our customers outside EU. we mainly ship from our main warehouse in Guangzhou, China.
We source from reliable vendors of best quality from around the world. We sample each item and visit factories to ensure the best quality and sustainable practices.
What types of payment do you accept?
We accept all major credit cards: MasterCard, Visa, American Express, and Discover, and PayPal.
How secure is my personal information?
Empire of the Gods adheres to highest industry standards in order to protect your personal information with the best security solutions.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments safely.
Returns & Exchanges Policy
If you want to return your item for a refund you may do so within 14 days. We do not refund shipping costs. Please contact us via email for the return instructions.
If you have any other questions you can contact us via email: info@empireofthegods.com or Facebook chat.

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